Customer Services

mitzi jewellery aims for the very highest standards of customer service. Orders are sent beautifully packaged in black, high gloss wooden boxes with a silky cream interior. Perfect packaging for exquisite jewellery.

Payments
Mitzi Jewellery operates a secure payment system. Payments can be made by credit card or PayPal. In stock orders are usually dispatched within 2 working days and delivery is free on all UK orders over £50, via Royal Mail tracked.

Returns
Other than for made to order products, returns are accepted within 14 days of the original order, undamaged and in the original packaging. We recommend a signed for delivery service with proof of postage. Please note that our customers bear the cost of any returns. Returns address is:

PO Box 69047
London
SW17 1GB